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Writer's pictureJonathan H. Westover, PhD

What to Do When You Lose a Key Employee


As an HR consultant and organizational leader, I know how important it is to have a plan in place for when a key employee leaves the company. Recently, I had to put that plan into action when one of our top performers unexpectedly resigned. Here's how I handled the situation:


First, I reached out to our leadership team to let them know what had happened and to discuss a plan of action. We needed to assess the impact of losing this employee and determine what steps we could take to mitigate any negative effects.


Next, I reviewed the job description and performance metrics for the position that had been vacated. I needed to get a clear understanding of the role and what was required to be successful in it.


Then, I reached out to my network to see if there were any potential candidates who could fill the position. I also started advertising the position on various job boards and social media sites to cast a wider net.


As resumes started pouring in, I reviewed each one carefully and narrowed down the list to the top candidates. I scheduled interviews and conducted a thorough screening process to ensure we found the right fit for our team.


Throughout the process, I kept the rest of the team updated on our progress and made sure they knew we were doing everything we could to find a suitable replacement. I also made sure to thank them for their hard work and to let them know that their contributions were greatly appreciated.


In the end, we found a great candidate to fill the role and our team was able to move forward without skipping a beat. Losing a key employee can be difficult, but having a solid plan in place and being proactive in your search for a replacement can help make the transition smoother for everyone involved.


Other Considerations When You Lose of a Key Employee


Losing a key employee can be a significant challenge for any business, but there are strategies you can implement to prepare for and respond to such situations. Here are some steps you can take to best-proof your business against the sudden loss of a key employee and manage the transition:


Have a succession plan in place: Having a succession plan in place ensures that your business is ready for any unexpected departures. Identify potential candidates for key roles and provide them with training and development opportunities to prepare them for these positions.


Conduct stay and exit interviews: Conducting stay and exit interviews with employees can help you understand why they are leaving (or might be considering leaving) and what you can do to prevent others from leaving in the future. Ask them about their experience with the company, their reasons for leaving, and any feedback they may have about your organization.


Communicate the departure company-wide: Communicate the news of the departure to the rest of the organization as soon as possible, preferably in a company-wide meeting. This can help prevent rumors from spreading and ease any concerns employees may have about the future of the company.


Reassure remaining employees: Losing a key employee can be unsettling for the rest of the team. Reassure them that the company is still stable, and that you have a plan in place to ensure that work will continue as usual. Be transparent about any changes that may be made and how they will affect the team.


Set a new standard: Use the departure of a key employee as an opportunity to review and improve your hiring and onboarding processes. Consider setting a new standard for the company by implementing changes that will make it more attractive to new talent and improve employee retention.


Conclusion


By implementing these strategies, you can better prepare your business for the sudden loss of a key employee and manage the transition in a way that minimizes disruption and maximizes the chances of a successful outcome.

Human Capital Leadership Review

ISSN 2693-9452 (online)

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