In this podcast episode, Dr. Jonathan H. Westover talks with Adele Gambardella and Chip Massey about what most convincing people do to forge a lasting bond. Adele Gambardella, honored as “a woman who means business,” has over 20 years of experience owning and managing her own private Top PR firm in Washington DC. She has run PR campaigns for US President Joe Biden, the CEO of Lockheed Martin Marillyn Hewson, and many more. Adele has spearheaded major crisis PR campaigns for brands such as SAP, Verizon and Johnson & Johnson. She has also been invited to speak at the United Nations twice, where she gave 2 speeches on crisis communications. Adele is an co-author of Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation and maintains her writing chops as a contributor to the Wall Street Journal, Inc., and Entrepreneur magazines. She has taught crisis communications and business at Princeton, Cornell, George Mason, and Georgetown universities. An Ex-FBI hostage negotiator and special agent for 22 years, Chip Massey investigated 9/11 terrorist attacks and led the New York FBI Office’s Crisis Negotiations Team—in all five boroughs. As the Co-Owner of the Convincing Company, he teaches executives and their teams how to apply the FBI’s techniques to every workplace scenario. Clients include C-suite executives at Fortune 500 companies, including Facebook, Samsung, and Goldman Sachs. Chip is the co-author of Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation. A natural communicator and teacher, Chip has trained FBI agents, police officers, and various federal officials in hostage negotiation techniques, de-escalation, and other law enforcement issues. Additionally, he has taught thousands of military personnel and civilians at West Point, Princeton, Cornell, Columbia, and other high-profile colleges. Check out all of the podcasts in the HCI Podcast Network (https://www.podbean.com/podcast-network/HCI) !

In this HCI Webinar, Dr. Jonathan H. Westover talks with Therese Gopaul-Robinson about pushing through fear to create the future you want. Therese Gopaul-Robinson is a leadership consultant and dynamic keynote speaker, with more than 20 years of experience in enhancing healthcare organizational cultures. She is known for inspiring healthcare leaders and teams to move beyond the unique challenges of their industry and overcome limiting beliefs to level-up their skills and embrace new opportunities to excel. Therese specializes in helping credentialing and compliance teams improve outcomes through streamlined internal processes, create clear production and quality goals, and implement training programs. She also partners with leaders for development opportunities and mitigate crises, resulting in stronger, more productive teams. Therese started her career as a medical staff secretary. She parlayed her passion for healthcare into credentialing leadership roles at multisite facilities and top healthcare staffing organizations Her areas of focus include: Leadership development Credentialing Culture shifts Back-office management strategies Gaining self-confidence Women in Leadership Therese is based in Dallas, Texas. She is married with two daughters, four dogs, and a hamster and is obsessed with crime podcasts.

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#GlobalTeamwork #BuildTrust #CulturalEmpathy #OnlineLeadership #TeamSuccess #shorts

#CulturalDiversity #GlobalTeamwork #BuildBridges #RespectCultures #TeamTrust #shorts

#GlobalLeadership #TeamEmpathy #CulturalFlexibility #TrustBuilding #GlobalSuccess #shorts

In this HCI Webinar, Dr. Jonathan H. Westover talks with Adele Gambardella and Chip Massey about what most convincing people do to forge a lasting bond. Adele Gambardella, honored as “a woman who means business,” has over 20 years of experience owning and managing her own private Top PR firm in Washington DC. She has run PR campaigns for US President Joe Biden, the CEO of Lockheed Martin Marillyn Hewson, and many more. Adele has spearheaded major crisis PR campaigns for brands such as SAP, Verizon and Johnson & Johnson. She has also been invited to speak at the United Nations twice, where she gave 2 speeches on crisis communications. Adele is an co-author of Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation and maintains her writing chops as a contributor to the Wall Street Journal, Inc., and Entrepreneur magazines. She has taught crisis communications and business at Princeton, Cornell, George Mason, and Georgetown universities

In this podcast episode, Dr. Jonathan H. Westover talks with Therese Gopaul-Robinson about pushing through fear to create the future you want. Therese Gopaul-Robinson is a leadership consultant and dynamic keynote speaker, with more than 20 years of experience in enhancing healthcare organizational cultures. She is known for inspiring healthcare leaders and teams to move beyond the unique challenges of their industry and overcome limiting beliefs to level-up their skills and embrace new opportunities to excel. Therese specializes in helping credentialing and compliance teams improve outcomes through streamlined internal processes, create clear production and quality goals, and implement training programs. She also partners with leaders for development opportunities and mitigate crises, resulting in stronger, more productive teams. Therese started her career as a medical staff secretary. She parlayed her passion for healthcare into credentialing leadership roles at multisite facilities and top healthcare staffing organizations Her areas of focus include: Leadership development Credentialing Culture shifts Back-office management strategies Gaining self-confidence Women in Leadership Therese is based in Dallas, Texas. She is married with two daughters, four dogs, and a hamster and is obsessed with crime podcasts.  Check out all of the podcasts in the HCI Podcast Network (https://www.podbean.com/podcast-network/HCI) !