Featuring scholarly and practitioner insights from HR and people leaders, industry experts, and researchers.

In this HCI Webinar, Dr. Jonathan H. Westover talks with Amy Gilliland about how companies can be the solution to the loneliness epidemic. Amy Gilliland (https://www.linkedin.com/in/amy-gilliland-gdit/) is president of General Dynamics Information Technology (GDIT), a business unit of General Dynamics Corporation. GDIT is a $8.5B global technology enterprise with operations in 30 countries worldwide and 30,000 technologists and services professionals delivering critical mission capabilities across defense, civilian and intelligence agencies. Gilliland has more than 25 years of public sector experience including service in the U.S. Navy and nearly two decades in leadership positions at General Dynamics.

Organizational disruptions from events like the COVID-19 pandemic have demonstrated the importance of resilience - an organization's ability to anticipate risks, maintain core functions during crises, and adapt successfully. This video outlines eight design principles that research indicates can help build resilience into an organization's structures, systems, culture and operations. Drawing from literature in fields like organizational development, crisis leadership and strategic management, the principles focus on distributing leadership and information sharing; promoting flexible, modular designs; ensuring redundancy of critical resources; cultivating a learning culture; maintaining flexible funding and resources; conducting scenario planning and training; fostering strategic partnerships; and taking an adaptive approach to goals. The principles are grounded in academic research but presented through the lens of a practitioner's consulting experience. The video also discusses practical strategies for applying the resilience design framework to assess risks, strengthen crisis response capabilities, and nurture continuous organizational learning and adaptation.

In this HCI Webinar, Dr. Jonathan H. Westover talks with Daniel Oppong about the greatest challenges and obstacles to creating lasting DEI change in the workplace. Daniel Oppong (https://www.linkedin.com/in/daniel-oppong/) is the Founder of The Courage Collective, a Diversity, Equity and Inclusion Consultancy that takes a strategic, holistic and human centered approach to DEI work. He is also the Founder of Boundless, a platform designed to create access for Black & Brown folks pursuing career opportunities in Marketing, Consulting and Tech.

Abstract: This article examines the longitudinal relationships between leader gender, leadership style, gender congruence between leaders and followers, and employee job satisfaction over time. Drawing on gender stereotype and role congruity theories, it reviews how communal attributes ascribed to females can initially disadvantage women in leadership roles by compromising their perceived competence. However, evidence indicates such bias may fade as individuals gain experience observing a leader's actual behaviors, values and competencies through ongoing interactions. Specifically, a five-year longitudinal field study found women leaders initially received marginally lower evaluations than men but ended with equal or higher ratings as preconceptions diminished. Additionally, demonstrating a transformational leadership style emphasizing inspiration and development associated positively with follower well-being across genders and leader-follower gender alignments. Practically, organizations that implement regular assessment and mentoring activities appear most effective at fostering truly inclusive cultures where talent, not attributes, drive satisfaction and career outcomes long-term.

This video discusses how organizations can develop skills in their employees that cannot be replicated by artificial intelligence (AI) and automation technologies. It explores three categories of skills that are likely to withstand the rise of AI: creative and design skills, social and emotional skills, and adaptability and lifelong learning. Practical guidance is provided for cultivating these skills through targeted training and developing a learning culture. Case studies of companies in the technology, healthcare and manufacturing industries are examined. The role of leadership in prioritizing skills development is also covered. The video argues that by committing resources to systematically building these human skills sets and fostering continuous learning, companies can ensure their workforce is prepared for the impacts of technological change on work. Total commitment from organizational leaders is seen as key to inspiring a culture where people feel empowered to learn and improve.

Abstract: Effective leadership is essential for organizations to thrive in today’s fast-paced and complex business environment. However, many companies face critical leadership development gaps, particularly in managing change, attracting and retaining top talent, and fostering diversity. This article examines these challenges and provides actionable strategies for addressing them. Organizations often struggle to cultivate leaders prepared to drive transformation, as traditional leadership programs focus on stability rather than agility. Attracting talent is also hindered by the absence of key leadership qualities like emotional intelligence and collaboration. Furthermore, a lack of diversity in leadership pipelines limits innovation and decision-making capabilities. To overcome these gaps, organizations must foster change leadership through hands-on initiatives and mentoring, develop high-performance cultures that empower and engage employees, and create diverse pipelines by addressing unconscious bias and providing sponsorship programs. Companies like Amazon, Google, and Accenture demonstrate how aligning leadership strategies with modern business needs can drive sustained success. Ultimately, leadership development must be a continuous, integrated effort woven into the organization’s culture to meet evolving challenges and ensure long-term growth.

In this podcast episode, Dr. Jonathan H. Westover talks with Amy Gilliland about how companies can be the solution to the loneliness epidemic. Amy Gilliland (https://www.linkedin.com/in/amy-gilliland-gdit/ (https://www.google.com/url?q=https://www.linkedin.com/in/amy-gilliland-gdit/&sa=D&source=calendar&usd=2&usg=AOvVaw2ji8DeRlE0QhB3UwPhjdG6) ) is president of General Dynamics Information Technology (GDIT), a business unit of General Dynamics Corporation. GDIT is a $8.5B global technology enterprise with operations in 30 countries worldwide and 30,000 technologists and services professionals delivering critical mission capabilities across defense, civilian and intelligence agencies. Gilliland has more than 25 years of public sector experience including service in the U.S. Navy and nearly two decades in leadership positions at General Dynamics. Check out all of the podcasts in the HCI Podcast Network (https://www.podbean.com/podcast-network/HCI) !

In this HCI Webinar, Dr. Jonathan H. Westover talks with Jose Berlanga about wins, losses, and the raw truth about business growth. At only four years old, Jose Berlanga found himself at death’s door following a devastating accident that left his body covered in third-degree burns. Determined not to let tragedies solely define his life story, Jose set out to make a name for himself. Jose has achieved multimillionaire status four distinct times, in four separate industries: an import/export company for machinery for the Petrochemical industry, investments including a chain of Italian coffee bars, a residential construction company, and lastly, land development & construction. Each success was a feat of starting from ground zero and meticulously building his wealth anew.