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In this HCI Webinar, Dr. Jonathan H. Westover talks with Ryan Tamminga about how human resources can leverage automation to drive employee engagement. Ryan Tamminga is the SVP, Product and Services, at Alchemer. Ryan has over 15 years of experience in both industry and consulting roles with Fortune 100 companies across products, media, resources and healthcare sectors. He has a proven track record for improving core operations performance, providing thought leadership and driving results through strategy development, operating model design, processes excellence, and implementation of enabling technologies. He has deep expertise in Customer Experience (CX), Employee Experience (EX), finance, SAP, Robotic Process Automation (RPA), Zero Based Budgeting and analytics. Ryan is passionate about architecting complex business transformations as well as cultivating people and business growth.

The rapid rise of generative artificial intelligence (AI) presents both opportunities and challenges for organizations. While generative AI offers transformative potential to boost productivity through new forms of data creation, its implementation also brings significant human impacts that require thoughtful leadership. This video explores the human side of generative AI from both theoretical and practical perspectives, focusing on change management, people-centered design, and responsible implementation. Key areas include managing cognitive, emotional, and behavioral responses to AI-driven change, as well as fostering cultures of transparency, learning, and accountability. The video highlights best practices such as early stakeholder involvement, iterative evaluation, and robust governance to ensure generative AI aligns with human needs and ethical standards. Case studies, including Anthropic’s AI safety efforts, illustrate how leaders can promote responsible innovation by integrating human-centered practices throughout the technology lifecycle. By proactively addressing the human dimensions of AI adoption, organizations can achieve sustainable productivity gains while maintaining trust, well-being, and ethical integrity.

Abstract: As someone with both professional consulting and academic research experience, I understand the delicate balance required to navigate the complexities of modern organizational structures. This research brief will explore the root causes of "collaborative overload" - the overwhelming burden placed on employees as they are pulled in multiple directions, expected to participate in an ever-growing number of teams, meetings, and collaborative initiatives. Drawing on academic literature and real-world case studies, I will highlight the detrimental impacts of collaborative overload on individual and organizational performance, and provide practical, research-backed strategies to help organizations and their employees reclaim their time, boost productivity, and cultivate a more sustainable work environment. By establishing collaboration guardrails, fostering focused individual work time, prioritizing and streamlining collaborative initiatives, and promoting a culture of transparency and accountability, organizations can strike a healthy balance between the benefits of collaboration and the need for individual focus and productivity, unlocking new levels of innovation, resilience, and long-term success.

In this podcast episode, Dr. Jonathan H. Westover talks with Ryan Tamminga about how human resources can leverage automation to drive employee engagement. Ryan Tamminga is the SVP, Product and Services, at Alchemer. Ryan has over 15 years of experience in both industry and consulting roles with Fortune 100 companies across products, media, resources and healthcare sectors. He has a proven track record for improving core operations performance, providing thought leadership and driving results through strategy development, operating model design, processes excellence, and implementation of enabling technologies. He has deep expertise in Customer Experience (CX), Employee Experience (EX), finance, SAP, Robotic Process Automation (RPA), Zero Based Budgeting and analytics. Ryan is passionate about architecting complex business transformations as well as cultivating people and business growth. Check out all of the podcasts in the HCI Podcast Network (https://www.podbean.com/podcast-network/HCI) !