In the latest HCI Webinar, Dr. Jonathan H. Westover talks with Jesse Hernandez about small communication tweaks to help leaders expand their influence. Below is a summary of the main points from their conversation! Check out the full episode and let us know what you think!
Watch the episode here:
Quick Recap
Jonathan and Jesse Hernandez discussed the importance of effective communication and adaptability in leadership, particularly in a rapidly changing knowledge economy. They emphasized the need for leaders to create an environment where people are self-motivated and can contribute effectively, and highlighted the importance of emotional intelligence, active listening, and asking thoughtful questions. They also touched on the increasing longevity of careers and the impact of technological advancements like AI on industries and skills.
Effective Communication in Leadership Growth
Jonathan and Jesse Hernandez discussed the importance of effective communication in leadership, particularly in a knowledge economy. They emphasized the need for leaders to create an environment where people are self-motivated and can contribute effectively. Jesse shared his background, which includes experience in plumbing and management, as well as hosting a podcast and running his own business. Both agreed that personal and career growth often follows a zigzag pattern, and that it's essential to embrace these changes. They also touched on the increasing longevity of careers, suggesting that people may work for 50 to 60 years in the future.
Embracing Rapid Change and AI
Jesse and Jonathan discuss the rapid pace of change in industries and skills due to technological advancements like AI. Jesse notes that the cycle of learning and growth in his career has shortened from 3-5 years to 2 years or 18 months. Jonathan emphasizes teaching students how to learn and develop skills rather than just facts that may become obsolete quickly. They agree that embracing constant change opens up limitless opportunities. Jesse believes AI will increase the value of interpersonal skills as technical knowledge becomes more accessible. Overall, they see AI and technology as exciting forces driving rapid change and the need for continuous learning and adaptability.
Effective Communication and Influence in Leadership
Jesse and Jonathan discussed the importance of effective communication and influence in leadership. They agreed that while technical expertise is important, emotional intelligence and the ability to connect with others are equally crucial. They highlighted the need for active listening and the importance of asking curious and interested questions to truly understand others. Jesse suggested that investing time in listening rather than just speaking can significantly improve one's influence. They also discussed the need for a shift in focus from delivering messages to receiving them, emphasizing that genuine understanding is the foundation of effective communication.
Fostering Critical Thinking Through Questions
Jesse emphasizes the importance of leaders asking questions instead of providing answers to foster critical thinking and problem-solving capabilities in their team members. He suggests that by asking open-ended questions, leaders can engage their team's agency and help them develop options and recommendations. Jonathan agrees that asking thoughtful questions is a leadership superpower that empowers team members, builds trust, and allows leaders to better understand and motivate them. The discussion highlights that leaders should serve the individuals on their team by seeking to understand their perspectives rather than acting like they have all the answers.
Listen to the webinar here:
