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HCI Webinar: How to Develop the Right Mindset for Leadership, with Jake Thompson

Updated: Aug 6

In the latest HCI Webinar, Dr. Jonathan H. Westover talks with Jake Thompson about how to develop the right mindset for leadership. Below is a summary of the main points from their conversation! Check out the full episode and let us know what you think!


Watch the episode here:


Quick Recap


Jonathan and Jake discussed the importance of cultivating the right mindset for leadership, emphasizing that leadership is a skill set that can be learned and developed. They also highlighted the value of curiosity, a growth mindset, and the prioritization of growth over popularity or perfection. Lastly, they stressed the significance of investing in people as a key driver for better results and a more positive work environment, and the importance of finding a balance between providing feedback and creating an environment for growth and development.


Leadership Mindset and Jake's Journey


Jonathan and Jake discussed the significance of cultivating the right mindset for leadership. Jake, a keynote speaker, published author, and leadership performance coach, shared his personal background and his three rescue dogs. He also detailed his journey from a successful marketing consultant to founding an apparel business based on the concept of "competing every day with yourself." Jake highlighted his shift in focus from e-commerce to coaching and keynote speaking, driven by his desire to help others become better leaders and managers. He underscored the importance of continuous learning, teaching, and coaching to package and share his insights.


Dispelling Leadership Misconceptions and Embracing Growth


Jake and Jonathan discussed the common misconceptions about leadership in various industries. They emphasized that leadership is a skill set that can be learned and developed, contrary to the popular belief that some people are just naturally born to lead. They argued that while certain characteristics may help, anyone can become a successful leader with the right intentionality and practice. They also highlighted the importance of focusing on personal growth and development, rather than comparing oneself to others. They suggested that competing with oneself is a more effective and sustainable approach to self-improvement, as it allows individuals to set their own goals and measure their progress. They also highlighted the value of curiosity, a growth mindset, and the prioritization of growth over popularity or perfection. These mindsets, they suggested, are essential for individuals to become better leaders and make difficult decisions with the team's best interest in mind.


Leadership, Curiosity, and Learning Together


Jake and Jonathan discussed the importance of leadership and the value of staying curious, as exemplified by the character Ted Lasso in the popular TV show. They highlighted the significance of listening to one's team and being open to learning, even if one lacks technical skills initially. They also stressed that curiosity and a willingness to learn are essential traits for effective leadership. Both agreed that these lessons could be applied in various contexts, highlighting both successful and unsuccessful leadership examples.


Leadership, Interpersonal Skills, and Curiosity


Jake emphasized the importance of leadership and interpersonal skills in elevating individuals within an organization. He argued that technical skills are essential but should not overshadow the ability to coach, manage, and develop people. Jonathan added to this by highlighting the value of staying curious and treating everyone as a person of value. Both agreed that such an approach fosters a sense of belonging, purpose, and draws out technical skills. They also mentioned the popular TV show "Ted Lasso" as an illustration of these principles in action.


The Power of Personal Connections in Teams


Jake emphasized the importance of knowing one's coworkers on a personal level, beyond their work-related details. He shared a story about a client who impressed a potential acquiring company by thoroughly knowing and being able to talk about his team members. Jake highlighted that such investment in relationships not only reduces conflict but also signals care for the team, which can positively influence the entire organization. Jonathan agreed with Jake's points.


People-First Approach Boosts Results, Retention


Jake and Jonathan emphasized the importance of investing in people as a key driver for better results and a more positive work environment. They highlighted that focusing solely on deadlines and projects can lead to burnout and high turnover. Instead, they advocated for a 'people first' mindset, which prioritizes the development and satisfaction of employees. They also stressed that this approach is not at odds with achieving results, as successful outcomes require a committed and loyal workforce.


Balancing Feedback and Employee Growth


Jake emphasized the importance of finding a balance between providing feedback and creating an environment for growth and development in the workplace. He highlighted that high performers are seeking out environments where they feel appreciated and have opportunities to develop, and that failing to provide feedback and appreciation could lead to employees leaving. Jake suggested that providing feedback and coaching is a competitive advantage, and encouraged others to invest in their own leadership skills.


Listen to the webinar here:



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Human Capital Leadership Review

ISSN 2693-9452 (online)

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